{"id":7124,"date":"2024-08-12T02:34:07","date_gmt":"2024-08-12T02:34:07","guid":{"rendered":"https:\/\/gurafrica.com\/rwanda\/?page_id=7124"},"modified":"2024-08-12T02:34:07","modified_gmt":"2024-08-12T02:34:07","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/gurafrica.com\/rwanda\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\n<ol class=\"wp-block-list\">\n<li>Overview<\/li>\n<\/ol>\n\n\n\n<p>At Gurafrica.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Return Eligibility<\/li>\n<\/ol>\n\n\n\n<p>Time Frame: You have 30 calendar days from the date you received your item to initiate a return.<br>Condition: Items must be unused, in their original condition, and in the original packaging.<br>Proof of Purchase: A receipt or proof of purchase is required to process the return.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Non-Returnable Items<\/li>\n<\/ol>\n\n\n\n<p>Some items are non-returnable, such as perishable goods, custom products, and sale items. Please refer to specific product descriptions on our website for more details.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Return Process<\/li>\n<\/ol>\n\n\n\n<p>To initiate a return, please contact our customer service team at support@gurafrica.com with your order number and details of the item you wish to return.<br>Once your return is approved, you will receive instructions on how and where to send your items.<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Refunds<\/li>\n<\/ol>\n\n\n\n<p>Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.<br>If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer&#8217;s policies.<\/p>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Exchanges<\/li>\n<\/ol>\n\n\n\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at support@gurafrica.com.<\/p>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li>Shipping Costs<\/li>\n<\/ol>\n\n\n\n<p>You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.<br>If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li>Contact Us<\/li>\n<\/ol>\n\n\n\n<p>For any questions regarding returns, please contact us at support@gurafrica.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Gurafrica.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy. Time Frame: You have 30 calendar days from the date you received your item to initiate a return.Condition: Items must be unused, in their original condition,&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":{"0":"post-7124","1":"page","2":"type-page","3":"status-publish","4":"hentry","5":"nt-post-class","6":"","7":"thumb-none","9":"excerpt-none"},"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/gurafrica.com\/rwanda\/wp-json\/wp\/v2\/pages\/7124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gurafrica.com\/rwanda\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gurafrica.com\/rwanda\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gurafrica.com\/rwanda\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/gurafrica.com\/rwanda\/wp-json\/wp\/v2\/comments?post=7124"}],"version-history":[{"count":1,"href":"https:\/\/gurafrica.com\/rwanda\/wp-json\/wp\/v2\/pages\/7124\/revisions"}],"predecessor-version":[{"id":7125,"href":"https:\/\/gurafrica.com\/rwanda\/wp-json\/wp\/v2\/pages\/7124\/revisions\/7125"}],"wp:attachment":[{"href":"https:\/\/gurafrica.com\/rwanda\/wp-json\/wp\/v2\/media?parent=7124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}